Shipping Policy
Shipping & Delivery Policy
This Shipping & Delivery Policy applies to all products sold on our website, including furniture, kitchenware, daily necessities and household items for customers located in the United States and Canada.
Order Processing Time
All orders will be processed and packed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next working day. Bulk orders or oversized furniture items may require 2–5 additional business days for careful packaging and inspection.
Shipping Coverage
We currently ship to most regions of the United States an sd Canada. We do not ship to PO boxes, military addresses, remote territories or restricted regions.
Delivery Time
Standard delivery takes 5–12 business days depending on local logistics efficiency. During peak shopping seasons, delivery may be delayed by 3–7 days due to courier congestion.
Shipping Fees
Shipping fees are automatically calculated at checkout based on product weight, size and destination. Free shipping is available for qualified orders as displayed on the checkout page. Oversized furniture items may require additional bulky item handling fees.
Delivery Notes
Customers are required to provide accurate shipping addresses and contact information. Damaged or missing items caused by incorrect address information are not the responsibility of our store. Please inspect packages upon delivery and contact our support team within 48 hours if you receive damaged or defective goods.
Contact Email: support@momentmark.shop